PRIVACY POLICY & DATA PROTECTION
Please find below our Privacy Policy for the Website. Alice in Tokyo (a trading name of Chrisanne Limited, a company registered in England and Wales under number 01979551 and whose registered office is at Chrisanne House, 14 Locks Lane, Mitcham, Surrey CR4 2JX) (“Alice in Tokyo”) treats the handling of personal data seriously. The Privacy Policy below details how Alice in Tokyo will treat your personal data after it has been collected by Alice in Tokyo through your use of the Website. Alice in Tokyo assures that it will only use your data as specified here and for its legitimate business reasons.
Collection and use of data
1. Unless otherwise provided in the Privacy Policy, Terms of Use Policy or Terms and Conditions, Alice in Tokyo will not sell, rent or trade your personal information to third parties for marketing purposes without your express consent. Alice in Tokyo will be permitted to use personal data collected on the Website in accordance with this Privacy Policy.
2. Alice in Tokyo can obtain personal data from you from a number of different sources:
i. When you search for or request details on services from the Website.
ii. Via unconditional data capture measures such as the use of cookies and studying the pages you read frequently (please see further below).
iii. Via your individual IP location. This is a necessary function of the Website that enables Alice in Tokyo to confirm orders for the purchase of goods and for enabling delivery of the goods.
3. In order to complete your order, Alice in Tokyo will need to collect information about you to pass to relevant third parties in order to arrange your order to be delivered. This information may include, but is not exclusively, details such as your name, your address, including your email address, postcode and your phone number, in order to, for example, despatch the goods ordered by you to be delivered.
4. Alice in Tokyo may disclose your data to certain permitted third parties, such as members of companies within the group, Alice in Tokyo’s own professional advisers who are bound by confidentiality codes, and when Alice in Tokyo is legally obliged to disclose your data.
5. You have the right to ask Alice in Tokyo not to process your personal data for marketing purposes. You also have the right to access information held about you by Alice in Tokyo. Your right to access can be exercised in accordance with the Data Protection Act 1998, as amended from time to time, and any access request may be subject to a fee of £10 to meet Alice in Tokyo’s costs in providing you with details on the personal data we hold about you.
6. Alice in Tokyo operates in accordance with the Data Protection Act 1998, and any amendments thereto.
Cookies
Alice in Tokyo uses cookies in order to provide you with an efficient service. A cookie is a small text file of which there are three types:
a) Session cookies: Effectively, these record the electronic conversation that you have with the Website and reminds the Website where you were in that conversation. Session cookies are purely required for the Website to function and are in no way used to identify your personal information.
b) Permanent cookies: Many sites apply permanent cookies. These store a few numbers on your hard drive, which are visible by looking in the cookies directory of your browser installation. They last for a long time and every time you visit the Website you send copy of them to Alice in Tokyo, which allows Alice in Tokyo to identify you between visits. They are not essential for the functioning of the Website but will greatly improve your Website experience. We do not store any personal data in these cookies, just a unique number that identifies you to us.
Consent
By disclosing your personal information via the Website, over the telephone or via email you consent to the collection, storage and processing of your personal information by Alice in Tokyo in the manner set out in this Privacy Policy and the Terms of Use. Some information and emails sent to Alice in Tokyo may be used as testimonials but no email address or contact details will be displayed.
Change/Modify Details
If you change your contact details, please send an email with your new details to sales@aliceintokyo.com.
Contact
If you have any questions or concerns about the information Alice in Tokyo holds about you, you may email Alice in Tokyo at sales@aliceintokyo.com.
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